Support

Talk to a human

Order questions, product questions, or just want to say hi? We reply to every message.

  • Response time
    Within 24 hours, 7 days a week
  • Guarantee
    30-day money-back guarantee
Quick answers

Before you write

Where is my order?

You'll receive a tracking link by email as soon as your order ships (within 24 hours). Check your spam folder if you can't find it.

Can I change or cancel my order?

Reply to your order confirmation email as quickly as possible. If it hasn't shipped yet, we'll sort it. If it has, we'll help you with a return or refund.

How does the money-back guarantee work?

Email us within 30 days of delivery. We'll refund you in full, no return required.